Sahyog Charitable Trust offers a refund policy to donors only in cases where there has been an error or technical reason for the transfer, resulting in donors mistakenly making double payments or donating extra amounts.
We will be happy to refund the donation, provided the donor informs Sahyog Charitable Trust via email or letter and claims the refund within 15 calendar days from the date of donation. Donors can expect to receive the refund within 30 calendar days from the requested date of return.
Information regarding the refund will be notified via email or letter with complete details. The refund will be made by cheque in the name of the donating party only.
Please note that refunds will be processed based on the current currency rates, and all refunds will be made in INR only.
Donation Cancellation Fee – A donation cancellation fee of 2-2.5% will be deducted from the donation amount for all online transactions. INR 300 will be deducted for any other mode of donation (cheques, demand drafts, etc.).